Notice: For PUA and PUA-related FPUC Unemployment Compensation Benefits Recipients Only

Eligible PUA and PUA-related FPUC claimants who filed for benefits on Friday, June 5, 2020, and thereafter and who have active ReliaCard debit cards will now receive their benefits on those cards. They will be deposited three business days following the day of the claimant’s filing, except that Friday filers will receive deposits to their card two business days later.

 

Eligible PUA and PUA-related FPUC claimants who do not have ReliaCards and file for benefits from Friday, June 5, 2020, through and including Thursday, June 11, 2020, will receive those benefits by checks delivered by the US Postal Service.  Those checks should arrive within four to seven business days following the day of filing. 


During this same period, US Bank, the ReliaCard provider, will be mailing debit cards to all PUA and PUA-related FPUC benefits recipients who do not currently have active debit cards. The new ReliaCards should be delivered to most PUA and PUA-related FPUC claimants who do not currently have debit cards from about June 19, 2020, until about July 7, 2020.  All claims filed for benefits starting on Friday, June 12, 2020, will be paid by deposit to the ReliaCard.  It is our expectation that most new ReliaCards will be received by claimants within one or two days of the first deposits being placed on their cards.



Important Update What to do if you’ve received an unemployment compensation payment in error, via a US Bank ReliaCard:

Receiving a US Bank ReliaCard in error should not activate the card. To aid Treasury’s internal investigation operations and prevent a fraudulent expenditure of Commonwealth funds, any person who erroneously receives a US Bank ReliaCard should follow one of the procedures below:

  • Email a picture of back of the US Bank ReliaCard, or the number on the back of the card, not the front. Please include the individual’s name, along with their phone number and email address, to the PA Treasury Office of Investigations at officeofinvestigations@patreasury.gov.

    • Or

  • Return the US Bank ReliaCard by mail to the address below:

    Pennsylvania Treasury Department
    Department of Treasury Comptroller’s Office
    Attn: Mark Accorsi
    Room 113, Finance Building
    Harrisburg, PA 17120


What to do if you’ve received an unemployment compensation payment in error, via paper check:


  1. Write, “VOID” on the front of the Commonwealth check
  2. Email a photo of the front and back of the voided check to officeofinvestigations@patreasury.gov, including your name, phone number, and email address.
  3. Mail the check back to Treasury at the below address:

    Pennsylvania Treasury Department
    Department of Treasury Comptroller’s Office
    Attn: Mark Accorsi
    Room 113, Finance Building
    Harrisburg, PA 17120


What to do if you’ve received an unemployment compensation payment in error, via electronic payment or direct deposit:


Contact your financial institution to request a “Refuse Credit of Deposit” and provide the financial institution with the issue date of the payment.

  • Individuals who are unable to request a “Refuse Credit of Deposit” should write a personal check, cashier’s check, certified check, or money order payable to the “PA UC Fund” in an amount equal to the direct deposit payment. Then, the check should be mailed the below address:

    Pennsylvania Department of Labor & Industry
    651 Boas Street, Room 500
    Harrisburg, PA 17121

    Individuals who have received an erroneous direct deposit should include along with their repayment a brief statement as to why they are sending the check or money order as well as their name, address, last four digits of their Social Security Number, phone number and email address (if available).

Unemployment Compensation

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reliacard

For more information about the ReliaCard and the cardholder website login, visit www.usbankreliacard.com.

U.S. Bank ReliaCard

The US Bank electronic payment card is offered exclusively to UC and SWIF recipients. Treasury provides specialized payment and administrative support to eligible Unemployment Compensation (UC) recipients. UC applicants may select direct deposit or electronic payment card at the time of applying for UC benefits. Treasury manages direct deposit set up and changes to bank account information, as well as issuance and services of the US Bank electronic payment card. UC recipients should call the toll free number on the right to verify the timing and amount of their UC payment, or to ask about their payment method. Eligibility questions should be directed to their UC Service Center.


State Workers’ Compensation Fund (SWIF) recipients also can select direct deposit or electronic payment card for convenience and speed. Call the toll free number on the right to verify payment method, or your claims adjustor with questions about eligibility.


Features

Retail Transactions

  • Unlimited transactions at any merchant that accepts Visa.
  • No fee for obtaining cash-back with a purchase at participating establishments.


ATM Transactions

  • Unlimited in-network ATM cash withdrawals.
  • Unlimited in-network and out-of-network balance inquiries.
  • Four out-of-network ATM withdrawals per month; $2.00 for each additional withdrawal.


Cardholder Services

  • Unlimited calls to customer service.
  • Unlimited online bill pay.
  • Unlimited withdrawals from any teller at a bank accepting Visa.
  • Two ACH transfers per month from your card account to a personal account.
  • Easy to use cardholder website to view your account balance, view transactions and more at: www.usbankreliacard.com
  • Email and text alerts1 - After you get your card, log into the cardholder website to set up.
  • Mobile app2 - Search "U.S. Bank ReliaCard" for your Android or iPhone.


1 Standard messaging charges apply through your mobile carrier and message frequency depends on account settings.

2 The ReliaCard app can be downloaded at no charge. Your mobile carrier may charge access fees depending upon your individual plan. Check with your carrier for specific fees and charges.


The ReliaCard is issued by U.S. Bank National Association pursuant to a license from Visa U.S.A. Inc. © 2015 U.S. Bank. Member FDIC.

UC/SWIF/SSP

  • Room 400 L&I Building
    651 Boas Street
    Harrisburg, PA 17121-0750

  • (877) 869 1956

  • Hours of Operation
  • 9:00 a.m. – 4:00 p.m.
    Voicemail messages left after the call center has closed will be returned the next business day.

L&I UC INFORMATION AND CONTACTS

  • (888) 313 7284

Service number for US Bank

  • (888) 233 5916

PUA/ReliaCard explainer sheet from US Bank

English Download
Spanish Download

Consumer Financial Protection Bureau Disclosure

Unemployment Compensation Pre-Acquisition Disclosure Link
SWIF Pre-Acquisition Disclosure Link

In-Network ATM Locations

MoneyPass Link
AllpointLink
U.S. BankLink
Pennsylvania Treasury Logo

129 Finance Building
Harrisburg, PA 17120

Executive Office
(717) 787 2465

Unclaimed Property
(800) 222 2046

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Copyright © 2017 Pennsylvania Treasury. All Rights Reserved.



Copyright © 2017 Pennsylvania Treasury.
All Rights Reserved.