Eligible PUA and PUA-related FPUC claimants who filed for benefits on Friday, June 5, 2020, and thereafter and who have active ReliaCard debit cards will now receive their benefits on those cards. They will be deposited three business days following the day of the claimant’s filing, except that Friday filers will receive deposits to their card two business days later.

 

Eligible PUA and PUA-related FPUC claimants who do not have ReliaCards and file for benefits from Friday, June 5, 2020, through and including Thursday, June 11, 2020, will receive those benefits by checks delivered by the US Postal Service.  Those checks should arrive within four to seven business days following the day of filing. 


During this same period, US Bank, the ReliaCard provider, will be mailing debit cards to all PUA and PUA-related FPUC benefits recipients who do not currently have active debit cards. The new ReliaCards should be delivered to most PUA and PUA-related FPUC claimants who do not currently have debit cards from about June 19, 2020, until about July 7, 2020.  All claims filed for benefits starting on Friday, June 12, 2020, will be paid by deposit to the ReliaCard.  It is our expectation that most new ReliaCards will be received by claimants within one or two days of the first deposits being placed on their cards.



File a fraud report via the Pennsylvania Department of Labor & Industry’s website or by calling 800-692-7469.


If you received a paper check in the mail but did not file for unemployment benefits in Pennsylvania, do not cash the check. Cashing the check knowing that you have not applied for PUA or any other UC program may be deemed fraud and repayment will be required.


Instead, please write “VOID” on the check and return it to:


Pennsylvania Treasury Department
651 Boas Street
Room 400 L&I Building
Harrisburg, PA 17120


Please include a brief signed statement with the reason you are returning the check. Be sure to include your printed name, address, phone number and email address, along with the last four digits of your Social Security number.



What to do if you’ve received a UC payment in error via a US Bank ReliaCard:


File a fraud report via the Pennsylvania Department of Labor & Industry’s website or by calling 800-692-7469.


If you received a US Bank ReliaCard in error, do not activate the card.


Instead, to aid Treasury’s internal investigation operations and prevent a fraudulent expenditure of Commonwealth funds, please return the ReliaCard to:


Pennsylvania Treasury Department
651 Boas Street
Room 400 L&I Building
Harrisburg, PA 17120


Please include a brief signed statement with the reason you are returning the ReliaCard. Be sure to include your printed name, address, phone number and email address, along with the last four digits of your Social Security number.



What to do if you’ve received a UC payment in error via electronic payment or direct deposit:


File a fraud report via the Pennsylvania Department of Labor & Industry’s website or by calling 800-692-7469.


Contact your financial institution to request a “Refuse Credit of Deposit” and provide the financial institution with the issue date of the payment.


If you are unable to request a “Refuse Credit of Deposit,” write a personal check, cashier’s check, certified check, or money order payable to the “PA UC Fund” in an amount equal to the direct deposit payment. Then, mail the check to:


Pennsylvania Department of Labor & Industry
651 Boas Street, Room 500
Harrisburg, PA 17121


Please include a brief signed statement with the reason you are returning the check. Be sure to include your printed name, address, phone number and email address, along with the last four digits of your Social Security number.

reliacard

For more information about the ReliaCard and the cardholder website login, visit www.usbankreliacard.com.

U.S. Bank ReliaCard

The US Bank electronic payment card is offered exclusively to UC and SWIF recipients. Treasury provides specialized payment and administrative support to eligible Unemployment Compensation (UC) recipients. UC applicants may select direct deposit or electronic payment card at the time of applying for UC benefits. Treasury manages direct deposit set up and changes to bank account information, as well as issuance and services of the US Bank electronic payment card. UC recipients should call the toll free number on the right to verify the timing and amount of their UC payment, or to ask about their payment method. Eligibility questions should be directed to their UC Service Center.


State Workers’ Compensation Fund (SWIF) recipients also can select direct deposit or electronic payment card for convenience and speed. Call the toll free number on the right to verify payment method, or your claims adjustor with questions about eligibility.


Features

Retail Transactions

  • Unlimited transactions at any merchant that accepts Visa.
  • No fee for obtaining cash-back with a purchase at participating establishments.


ATM Transactions

  • Unlimited in-network ATM cash withdrawals.
  • Unlimited in-network and out-of-network balance inquiries.
  • Four out-of-network ATM withdrawals per month; $2.00 for each additional withdrawal.


Cardholder Services

  • Unlimited calls to customer service.
  • Unlimited online bill pay.
  • Unlimited withdrawals from any teller at a bank accepting Visa.
  • Two ACH transfers per month from your card account to a personal account.
  • Easy to use cardholder website to view your account balance, view transactions and more at: www.usbankreliacard.com
  • Email and text alerts1 - After you get your card, log into the cardholder website to set up.
  • Mobile app2 - Search "U.S. Bank ReliaCard" for your Android or iPhone.



1 Standard messaging charges apply through your mobile carrier and message frequency depends on account settings.

2 The ReliaCard app can be downloaded at no charge. Your mobile carrier may charge access fees depending upon your individual plan. Check with your carrier for specific fees and charges.


The ReliaCard is issued by U.S. Bank National Association pursuant to a license from Visa U.S.A. Inc. © 2015 U.S. Bank. Member FDIC.